UNCW and Instructure, the makers of Canvas, provide many resources—such as online courses and guides and the Canvas Help Desk—to help you master Canvas or troubleshoot issues. 

General Canvas Guides

Canvas Help Desk: 24/7 Phone and Chat Support

From the Help button within Canvas you’ll have access to:

  • 24/7 Canvas Support via phone or chat.
  • The ability to submit a Canvas support ticket.
  • Access to the Canvas Guides.
  • Access to the Canvas community site.
  • Submitting a feature idea.
Screen shot of help button in Canvas.

Canvas Teacher App

Canvas Teacher app allows instructors to facilitate their courses on the go. This app provides quick access to grading, communicating, and updating—three of the most frequent course facilitation tasks for instructors—through Announcements, Assignments, Discussions, and Quizzes.

Canvas Student App

The Canvas Student app is the mobile version of Canvas that helps students stay current with their courses anywhere.