Explains university policies and procedures regarding student debt collection.
Scope
Applies to all university departments seeking student debt collection services.
Policy
The University Accounting Department will aid billing departments in collecting student debts. Each department head who wishes to use the Accounting Department for collection purposes must formulate collection procedures with the assistance and approval of the Comptroller. Each department using the Accounting Department for collection purposes must file a written statement of their collection procedures with the Comptroller. Minimum requirements for these procedures are as follows:
Evidence of debt must be documented in writing.
At least two written notices of debt must be forwarded to the debtor's last known address. One of these notices should be forwarded to the student's permanent mailing address.