Volume 1, Issue 2March 2018, Spring Semester Edition
Greetings from the CIO
The spring semester is well underway, and I’m eager to share with you some of the work that ITS has been doing to develop, support and engage our campus community. From outreach and education to ongoing improvements, there are numerous academic initiatives that we hope you’ll be as excited about as we are.
For starters, Tech Nest, our renovated interactive technology and training venue, is opening this month in the Fisher University Union where B1NAR1ES used to be. As for the classroom experience, we have installed exciting new technology in various classrooms that improves collaboration and allows for more engaging presentations. View more specifics in the “Ask an Expert” section. What's more, is the memorable and rewarding opportunity several ITS staff members had in sharing their education and work experiences with the brilliant young women of the Isaac Bear Early College Women Empowered Through Education Club.
ITS is excited that UNCW was the first UNC System school to go "all in" when it came to purchasing Adobe Creative Cloud for students. Our next initiative is to arm our campus community with the skills to transition from digital consumers to digital producers with Adobe workshops/training coming in the fall.
Furthermore, ITS has recently created a Mac Users Group committee comprised of faculty and staff, with plans to add students in the near future to ensure we include all client perspectives regarding the Mac user experience on campus.
ITS is also continuing to enhance the ITS Request System, after our redesigned relaunch in August 2017, by concentrating on the knowledge base. We understand the importance of continuing to improve the ITS Request System with our clients in mind, which is why over the next year we plan to implement chat functionality, consolidate services and simplify service pages with even more enhancements to follow.
I encourage you to peruse the rest of the Tech Talk newsletter as many of the above-mentioned initiatives and more are conveyed in greater detail, such as our “Cyber Security Tip” section. This newly added feature in Tech Talk is designed to encourage cyber security awareness and education around campus.
Lastly, so you don't miss out on any of our news, please take a moment to subscribe to this newsletter by clicking the "Subscribe to Tech Talk" button on the top right-hand panel. We hope you will join us!
Thank you,
Sharyne Miller
