University of North Carolina Wilmington
University of North Carolina Wilmington

Swain Center


Business & Leadership for Healthcare Providers

Certificate Program for CME Credits

Coming Spring 2019!

Tuesday evenings, 6:00 pm - 9:00 pm

In partnership with SEAHEC


For more information, please see the Swain Center Course Overview, the Course Flyer with Dates, visit the registration link or contact:

Ashley Bell, MHA


2511 Delaney Ave., Wilmington, NC

Participants may earn up to 30 AMA PRA Category 1 TM Credits

Course fee includes:

  • access to supplementary readings
  • weekly buffet dinner
  • cost of credit

Download the course brochure

This 10-week certificate program provides you with the business acumen needed to lead successfully in today’s dynamic healthcare environment. You will master business fundamentals so you can focus on what you do best - healthcare. 

Previous participants of the program note the value of learning more about how to deal with the “business” side of their practices. They learned skills such as financial analysis and human resource management.

To receive the certificate at the conclusion of the program, you must attend at least 8 of the 10 classes. CME credits are included for the sessions you attend!

The course has been planned and implemented in accordance with the accreditation requirements and policies of the North Carolina Medical Society (NCMS) through the joint providership of South East Area Health Education Center (SEAHEC) and UNC Wilmington's Swain Center. SEAHEC is accredited by the NCMS to provide continuing medical education for physicians.

At the conclusion of this live activity, participants should be able to:

  • Identify best practices of leadership, analytics, finances, and the market in the healthcare industry.
  • Understand the impact of physician and patient interactions.
  • Improve financial competency and utilization of financial statements and metrics.
  • Gain a better understanding of the legal system and its ramifications on the healthcare system and physician practice.

Topics Include:

  • Leadership & Emotional Intelligence
  • Quality Improvement (LEAN for Healthcare)
  • Operations Management/Patient Satisfaction
  • Human Resource Management & Conflict Resolution
  • Financial Management
  • Strategic Marketing Management/Entrepreneurship
  • Accounting Basics
  • Legal & Regulatory Issues
  • Healthcare Revenue & Delivery Models
  • Health Information Technology

With the healthcare industry being one of the fastest-growing fields in the US, it is becoming more and more imperative that all members of a practice can manage the financial, professional and management aspects of running a healthcare facility. This course will help individuals in the healthcare field learn how to ask the right questions of your office manager; reduce human resource problems; have systems to ensure money is going to the right place, and more.

This program is designed for participants who are residents, early career doctors, dentists, nurses and other healthcare professionals who need to know business essentials to run a practice or a unit.

coming soon

This course is facilitated by experienced UNCW professors and experienced professionals.

Each week's class will be taught by a different instructor - please see the brochure for list of instructors by topic.