E-bills for fall will be issued on August 19, 2014. Payment is due August 28, 2014. Non-payment of this bill by August 28, 2013 will result in Fall classes being cancelled.
Collections of past due balances for students not enrolled.
Linda Padezanin: 910-962-4280
Individuals no longer enrolled in courses at the university with an outstanding account balance over 30 days are considered past due are notified by letter that they have an outstanding balance with the University. A second letter is sent when the account balance is 60 days past due. A HOLD is placed on the student’s account to prevent registration, obtaining transcripts and/or diploma until the balance is paid in full. There are no exceptions to releasing holds with students who have an outstanding balance with the university.
Monthly payment plans are available to students who have been placed in collections. The collection process will continue until an executed payment plan and the first installment has been paid. Upon receipt of the executed payment plan and the first installment, the collection process will stop and will resume if the student fails to make the monthly scheduled payments. While on a payment plan, a hold continues on the student account record, which will prevent obtaining transcripts, diplomas or registering for classes, until the balance has been paid in full.
If the outstanding balance is not paid within 60 days, the student will be referred to the NC Attorney General's office. Upon review by the NC Attorney General’s Office, outstanding balances not paid after 90 days are forwarded to a North Carolina State approved collection agency as well as reported to the credit bureau, and entered in the NC Department of Revenue database for garnishment of future tax refund money. Notification is sent to individuals when funds are received from the NC Setoff Debt Collection ACT (SODCA) along with the procedure to request a hearing upon contestation.
HOLDS are released immediately for payments made by cash or credit card. If payment is made by webcheck the HOLD is released in 10 business days, if payment is made by paper check the HOLD is released in 30 days. Students may fax a copy of the front and back of their check, or provide bank documentation that the check has cleared their account and have the HOLD released at that time.
Effective July 2012 UNCW will assess a one-time 10% late penalty and begin monthly interest assessment. Pursuant to N.C.G.S 147-86.23, the N.C Department of Revenue sets a statutory rate of interest which shall be charged on all past due account receivables from the date due until paid. The statutory rate of interest may change and the N.C Department of Revenue will send notice to the Collection Section every six months to update this rate.
Accounts deemed uncollectible after a period of attempt to collect are written off the university’s accounts receivable balance. The unpaid balance plus interest and late fees remains a legal obligation of the student. The accounts are retained with a third party collection agency and reported to the credit bureau. Accounts are also reported to the NC Department of Revenue for garnishment of tax refund money. A transcript, diplomas, and registration HOLD will remain on the student account until the account is paid in full.