- Desk Receptionist - no longer accepting applications
- Front Desk Office Assistant - now accepting applications
- Assistant Residence Coordinator - now accepting applications
- Resident Assistant - no longer accepting applications
- Student Maintenance Worker - now accepting applications
- Summer Conference Assistant - now accepting applications
Thank you for taking the time and interest in becoming a Resident Assistant at UNCW! You may e-mail Andrea Swanson at email@example.com to confirm the number of references recieved.
Note: All communication will happen through your UNCW PO Box. Please check it regularly. Good luck throughout the process! If you have any questions or feedback, please call Adrienne Strain, Residence Coordinator for the University Apartments and Belk Hall, at 910.962.7051 or firstname.lastname@example.org.
RA Position Description
The Resident Assistant is responsible for an on-campus residential floor, wing, pod, building, or area. The Resident Assistant serves as a facilitator to encourage a positive and welcoming, healthy and safe, cooperative and considerate living environment. The RA is expected to help build a strong, inclusive community by initiating and organizing floor, wing, pod or hall activities and programs. The RA serves as an information resource for the campus and residence hall. The RA also serves to assist with the personal and academic concerns of the resident and to help manage conflicts that may arise in the residential area. Therefore, an RA is expected to be a person who cares about their residents and continuously strives to make the residence hall a valuable and educational place to live.
The responsibilities of the Resident Assistant are numerous and varied. The following is a representative list of Resident Assistant responsibilities.
The Resident Assistant:
- Acts as a community facilitator by developing an atmosphere that promotes a sense of belonging, support, and affiliation.
- Becomes acquainted with each student in the living unit as soon as possible as well as with other residents of the hall.
- Holds periodic meetings with the living unit for general communication, sharing information, or generating enthusiasm.
- Facilitates programming individually and in cooperation with other Resident Assistants and with residents of the living unit.
- Encourages and supports students in their involvement in Area Chapters, programming, and campus activities.
- Is familiar with campus and community resources.
- Knows and understands the rationale for university and residence hall policies and procedures, and interprets and enforces them effectively.
- Develops a positive working relationship with Residence Coordinator and with peer staff members.
- Assists in maintaining order in emergency situations.
- Communicates consistently, effectively, and efficiently with other RAs, the Desk Receptionists, the Assistant Residence Coordinator, and Residence Coordinator.
- Works with the Assistant Residence Coordinator in supporting Area Chapters.
- Is intent on becoming a part of, and supporting, a team that will serve the residents, the department and each respective hall staff.
- Maintains positive relationships with fellow RAs, Desk Receptionists, the Assistant Residence Coordinator and the Residence Coordinator.
- As paraprofessional members of the Office of Housing and Residence Life, RAs are expected to maintain a high level of ethical standards whether on duty or not. RAs should always assist in hall matters regardless of duty schedule.
- Participates in recruitment, selection, and training of all new staff members.
- Maintains a professional attitude and manner while employed as a university employee for the Office of Housing and Residence Life.
- Knows and understands the philosophy of the Office of Housing and Residence Life and is familiar with the resource material in the HRL Office and its documents (i.e. manuals).
- Acts as a referral agent in serious emergency situations.
- Helps students adjust to their roommates, floor mates, suitemates, residence hall and university community.
- Shares responsibility of duty nights and hall security. RAs are expected to be in their respective hall most evenings and nights of each week and available to meet student needs. Official RA duty guidelines are set by HRL and the Residence Coordinator. These guidelines include duty rounds, security checks, professional behavior, etc.
- Informs the Residence Coordinator of living unit situations (incidents, needs, behavioral changes, and unknown whereabouts of members) through individual consultations, unscheduled conversations and staff meetings.
- Is available to assist students with their personal and group concerns, within limits of training and capability.
- Assists in additional responsibilities that occur concerning hall functions.
- Provides an informational floor bulletin board for academic information, social events, Area Chapters, maintenance, policies and procedures.
- Works with housekeepers, maintenance personnel, etc., to promote efficient facility support and respectful understanding of the responsibilities of both the residents and UNCW personnel.
- Helps develop a positive and supportive relationship with University Police, University Dining Services staff, Recreation Services staff, and all other staff who work in conjunction with the Office of Housing and Residence Life.
- The RA will sit at the front desk / in RA office and serve as a Desk Receptionist on their duty night.
- Supports and participates in the evaluation of residence hall staff personnel.
- Completes administrative tasks as assigned by the Residence Coordinator or the Office of Housing and Residence Life.
- maintains records concerning room inventory and damages in students' rooms.
- Assists in student room check-in and room check-out procedures.
- Assists in surveys and special projects as requested by the Residence Coordinator or the Office of Housing and Residence Life.
- Remains in the residence hall until all students have left for vacations periods (Thanksgiving, Winter, Spring, and Summer Breaks) and returns early to open the hall after vacation periods.
- Resident Assistants must participate in opening, closing and inspection procedures and may not leave until dismissed by the Residence Coordinator.
- Participates in required RA training sessions throughout the year. Advance notification to your Residence Coordinator is required if unable to attend due to academic reasons.
- Attends and participates in all meetings called by the Residence Coordinator or the Office of Housing and Residence Life.
- The Resident Assistant is permitted the equivalent of one weekend off per month. Any and all requests for time away from the hall, especially nights, must be submitted in writing to the Residence Coordinator.
Application Process Timeline
- Nov. 1: Application available online
- Nov.10: Interest Session 1, 7-8:30 p.m., Seahawk Crossing, Building 2
- Dec.2: Interest Session 2, 6-7:30 p.m., Cornerstone Great Room
- Jan. 19: Interest Session 3, 7-8:30 p.m., Graham/Hewlett Great Room
- Jan. 20: Happy Hour TRANSFORMS Ya, 4-6 p.m., Sharky's Game Room
- Jan. 28: Applications due by 5 p.m.
- Feb. 9: RA mixer & interview sign-ups, 6 -7:30 p.m., Graham/Hewlett
- Feb. 10: RA mixer & interview sign-ups, 7:30-9 p.m., Graham/Hewlett
- Feb. 17: Interviewing Workshop, 5-6 p.m., Seahawk Crossing, Building 2
- Feb. 26: Group interview process, 9 a.m.-noon; 2-5 p.m.
- Feb. 28 - Mar. 6: Individual Interviews
- Week of Mar. 14: Letters go out in campus P.O. Boxes
- Mar. 27: First RA meeting, 3-5 p.m., Seahawk Crossing, Building 2
RA Compensation Package
RA Selection Criteria
The Office of Housing and Residence Life (HRL) at UNC Wilmington employs a staff of 80 students as Resident Assistants. The Resident Assistant's primary mission is to be available in the residence halls to assist other residents. Major areas of responsibility emphasized are community building, programming, peer helping, policy enforcement and administration. Please refer to the position description for detailed information.Consideration for Selection
Recognizing that the primary role of a helping person in an academic community is an educational one, the following considerations are critical in the selection of a Resident Assistant:
Attitude that conveys a positive regard toward the department of Housing and Residence Life and the University, and works cooperatively towards a successful program.
- Ability in communication, leadership, teamwork, creativity and academic achievement.
- Administrative skills for the completion of paperwork and related details associated with residence hall management.
- Interest in personal growth and enthusiasm for participating in staff development activities.
- Willingness to assume responsibility in the development of an effective living environment.
Resident Assistants are provided with special training throughout the year to make them more effective in this position as well as providing considerable opportunity for personal growth. The Resident Assistant's participation in training in March and April 2011, August 2011, January 2012 and other in-service programs during the year is a firm requirement and is crucial to the smooth functioning of the halls. Other opportunities for growth as a staff member will be provided and participation is strongly encouraged.
Because of the demanding nature of the Resident Assistant position, the Office of Housing and Residence Life places the following stipulations on those hired as Resident Assistants:
- Residence hall living experience
- Available for a full academic year
- Have been a student for at least one academic year
- Good academic standing at UNCW, with at least a 2.50 cumulative GPA
- In good conduct standing at time of application review and contract start date
- No outside jobs without prior permission from their Residence Coordinator
- All significant time commitments require the prior approval of the Residence Coordinator and Associate Director
Examples of such commitments include, but are not limited to:
- Student teaching
- Executive office in an organization
- Rush/pledging of a fraternity or sorority
A maximum load of 18 undergraduate or 12 graduate credit hoursInterview Preparation Tips
- Take advantage of the interview workshop on Feb. 17, from 5-6 p.m. in Seahawk Crossing, Building 2.
- Read the job description and Application Packet carefully so that you are very familiar with the position and its requirements.
- Spend time talking with current Resident Assistants about what their job entails. Ask an RA if you can accompany them on a duty round, or spend time with them when they are on duty.
- Schedule your interview as soon as you are contacted. Interview slots will fill up quickly. Try to get your appointment scheduled early.
- Try not to schedule your interview on a day that you have tests or assignments due. The added stress could affect your interview performance.
- Practice asking the questions you would like to pose to your interviewers.
- Get a good night of sleep the night before your interviews and eat balanced meals the day of your interview.
- Come up with a list of questions you think you might be asked to answer, and have your friends help you practice.
- Most important: BE YOURSELF! The purpose of the interview is so that you and the Housing and Residence Life staff can get to know one another better. It is difficult to do that if you are pretending to be someone you are not.
- Dress neatly and professionally for your interviews.
As a part of the Resident Assistant selection process, the resume and interview steps are essential to a successful candidate's participation. As a means of helping individuals gain support in accomplishing these steps we highly suggest you make an individual appointment with the staff in the Career Center. They will be very pleased to help you. The Office also provides a drop-off service where you can have your resume critiqued within 48 hours. For further information contact the Career Center at 910.962.3174.
The Office of Housing & Residence Life
The University of North Carolina at Wilmington is committed to and will provide equal educational and employment opportunity for all persons regardless of race, sex, age, color, gender, national origin, ethnicity, creed, religion, disability, sexual orientation, political affiliation, marital status, veteran status or relationship to other university constituents – except where sex, age or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for state-funded employee benefit programs. Questions regarding program access may be directed to the Compliance Officer, UNCW Chancellor's Office, 910.962.3000, Fax 910.962.3483.
UNCW residence halls allow all students the opportunity to become actively involved in campus life. The Office of Housing and Residence Life provides a variety of programs and activities in and around the residence halls to enhance students' total educational experience. All of the residence halls are accessible in that they have elevators and adapted restrooms. Further, entrances to all buildings are either ramp-accessible or located on the ground floor. The first floor of each residence hall has all the services that are available on higher-level floors to allow students with disabilities equal access to services. The Suites and University Apartments have some first-floor units that have been designed to accommodate students with disabilities. For further information, contact the Office of Housing and Residence Life at 910.962.3241.