Job Opportunities
Residence Coordinator
Position Description
The University of North Carolina Wilmington is a rapidly growing campus with an enrollment of approximately 12,000 students. The campus is located five miles from the Atlantic Ocean in southeastern North Carolina. Beginning in the Fall of 2009, the Department of Housing and Residence Life began housing approximately 4200 residents in eight traditional residence halls, 11 suite style buildings, and 26 apartment style buildings. The University of North Carolina Wilmington is committed to equal employment opportunity and is an affirmative action employer. Criminal background checks are conducted on finalists for positions prior to offers of employment.
The Residence Coordinator (RC) is directly reports to the Associate Director of Residence Life. The Residence Coordinator provides direction and supervision of the day to day operations for a specific residence hall or area. Responsibilities include, but are not limited to the following: Resident Assistant staff selection and training, supervision of a Graduate Assistant, fiscal management, programming, administration, student organization advising, campus emergency coverage and crisis response, and counseling. As a campus conduct officer, the Residence Coordinator enforces university policy and adjudicates and sanctions student discipline. It is the role of the Residence Coordinator to work actively with staff and students to promote a positive community environment. The Residence Coordinator will also serve on and chair departmental committees to enhance their professional development and the development of the residence hall staff and students. As a live-in staff member, the Residence Coordinator is required to serve on campus coverage crisis response, which rotates on a weekly basis.
Qualifications: Minimum requirements are a four-year degree from an accredited college or university; Master's degree in Higher Education, Counseling, Student Personnel or related field is preferred. Residence Hall experience required. Salary Range: $27,384 - $30,750; 12-month appointment with furnished apartment, meal plan, and excellent fringe benefits. Starting date: July 1, 2013.
Application Process: We will be screening applicants at the ACPA conference in Las Vegas, NV, March 2 - March 7, 2013 and during TPE at the NASPA Conference in Orlando, FL, March 13 - March 15, 2013. Candidates attending ACPA or NASPA Conference, please send cover letter and resume via email to bakeru@uncw.edu to request an interview. For candidates not attending ACPA/NASPA, we will be accepting resumes through March 22, 2013. All candidates must apply on-line to https://jobs.uncw.edu by the March 22, 2013 deadline. For questions regarding the on-line application process, contact Uchenna Baker at 910-962-3241.
Supervision and Staff Development-
Supervise 8-13 Resident Assistants, an Assistant Residence Coordinator, 20-30 Desk Assistants, and other assigned student workers.
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Serve as a member of departmental selection committees by recruiting, interviewing, and hiring above types of employees.
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Evaluate Resident Assistant performance and provide positive and constructive feedback through regular one-on-one meetings and by conducting formal evaluation processes during the year.
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Keep written documentation used for rehiring, terminating, and writing future recommendations for staff members.
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Assist in planning and implementing campus wide staff training initiatives including RA Training Week in the fall, on-going fall semester continuing education, one-day Winter Training workshop at the beginning of spring semester, and spring new hire training.
- Assist the Associate Director in planning, implementing, and evaluating all policy decisions affecting the Residence Life program. In addition, assist the Associate Director in development of long-range plans and objectives for the Residence Life area.
- Plan and conduct weekly RA staff meetings for the purposes of distributing information, training, planning, support, accountability, and evaluation of performance.
- • Serve as the primary fiscal manager for area RA programming, staff development, Area Chapter, and departmental special program budgets between $3,000 - $35,000.
- Assist the Associate Director in yearly development of operating budget for the Residence Life area.
- Assist students in adjusting to the residence hall/area and university communities.
- Strive to establish, develop, and maintain relationships with individual residents in the hall/area. Work with students and staff to maintain the rights and privacy of all residents.
- Teach responsibility for one’s actions and consideration of others in group living situations through formal and informal one-on-one interactions, floor meetings, and program attendance.
- Eat regularly in the dining hall and provide feedback about Food Services to Food Services personnel and the Director of Auxiliary Services.
- Be knowledgeable of all academic support resources and refer students to appropriate offices for consultation.
- Encourage and support students in their involvement in hall/area programming, campus activities, and athletic endeavors.
- Serve as a Conduct Officer in the Office of the Dean of Students (ODOS) with the ability to administer educational and status sanctions. Attend Campus Conduct Board Hearings as scheduled.
- Confront individual or group violations of university policy and document situations as appropriate.
- Review incident reports and submit to the Dean of Students Office in a timely manner. Conduct inquiries, investigations, and follow-up on discipline cases.
- Take an active role in mediating and settling individual and community disputes.
- Act as a referral agent for residents by utilizing appropriate university and community resources.
- Respond to area crises on a daily basis, and inform colleagues of situations as necessary.
- Follow departmental and university protocol regarding crisis situations including suicide gestures/attempts, sexual assault, severe intoxication, drug usage, safety and security issues.
- Serve specific duty hours as the on-call staff member on a rotating basis.
- Respond to all crisis management calls during duty hours serving as a primary resource and decision maker for staff.
- Maintain strong relationships with University Police and Counseling Center staff.
- Coordinate hall/area programming efforts using the Cornerstone Programming Model, which focuses on community development, community education, and community involvement components.
- Attend Resident Assistant and Area Chapter programs for support and evaluation.
- Work with staff and students to attend and support programs and events sponsored by other Student Affairs offices and academic departments.
- Assist in recruitment of potential student leaders and coordinate hall elections for Area Chapter officers. Assist hall officers with leadership development, program planning and implementation.
- Attend Area Chapter executive board meetings, general council meetings, and program functions and encourage Area Chapter leaders to provide feedback to the Office of Housing and Residence Life.
- Serve as a liaison to maintenance and housekeeping staffs and communicate maintenance and housekeeping issues to the Associate Director for Operations for resolution.
- Investigate and identify persons responsible for vandalism/damages to residential facilities and furnishings and monitor student/group billing situations.
- Supervise Health and Safety Inspections each semester by providing guidelines, making judgments about room conditions, and coordinating follow-ups or referrals.
- Conduct regular hall walks, including one per semester with the Associate Director for Operations, in order to detect and report facilities issues/concerns.
- Make suggestions for improvements to the living areas and convey capital improvement concerns through daily feedback and by compiling wish lists.
- Chair and serve on departmental committees as assigned by the Associate Director for Residence Life.
- Participate during monthly professional development sessions.
- Represent the department and university by attending and presenting programs at state, regional, and national conferences.
- Serve on divisional and university committees and task forces as assigned by the Associate Director for Residence Life.
- Opportunities to teach an academic course (3 hours/semester limit) through University College and/or the Cornerstone Learning Communities Program; available after one academic year in the position.
- Attend monthly Division of Student Affairs meetings
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