Quality Enhancement for Nonprofit Organizations

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Links and Resources

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Nonprofit Blogs

• Successful Nonprofit Associations and Programs - Southeastern NC
• Laurie Paarlberg, UNCW MPA professor
• Si Cantwell, Star-News Reporter
• Philanthropy Journal
• Chronicle of Philanthropy
• Hauser Center for Nonprofits at Harvard
• Stanford Social Innovation Review

Getting Started: Nonprofit Orientation

• N.C. Center for Nonprofits
• NonprofitExpert.com
• Heather Carpenter

Human Resources Management

• Free Management Library-- Human Resources Mgmt
• Energize
• North Carolina Association of Volunteer Administration

Volunteer Management

• Cape Fear Volunteer Center
• 1-800-volunteer.org
• Volunteer Match
• Volunteer Management

Strategic Planning

• Free Management Library—Strategic Planning
• NonprofitExpert.com
• What If: The Art of Scenario Thinking for Nonprofits

Program Evaluation

• Wisconsin Cooperative Extension
• Kellog Foundation Guide to Logic Models
• Social Return on Investment
• Roberts Enterprise Development Foundation

Financial Management

• Free Management Library—Financial Management
• Nonprofit Risk Management Center—Financial Risk Management

Ratios

• Documenting fundraising costs
• Challenges and limitations of fundraising costs
• Review: Use of basic financial ratios

It is important to recognize that any guidelines mentioned are just guidelines. The diversity of the organizations within the sector make it very difficult to rank organizations within the sector.

Communications and Marketing

• TechSoup: The Technology Place for Nonprofits
• Philanthropy Journal
• Katya's Nonprofit Marketing Blog

Board Governance

• BoardSource
• Board Café
• Minnesota Council of Nonprofits

Fund Development

• The Foundation Center
• The Chronicle of Philanthropy
• Grassroots Fundraising
• Networking for Good - excellent articles and training on all aspects of building a good fundraising system
• Online Fundraising Tips
  • "Six ways to survive the current economic storm"
  • "Sell better with stories"
  • "Connecting with donors through your database"
  • "How to write a fundraising letter" from Best Practices tab
• GrantStation -- community tab
  • Track Success series (Current series - "How to build a successful fundraising team") - Free!
  • Free newsletter subscription
• NC Center for Nonprofits -- best practices, resources, some free resources
• BoardSource -- excellent white papers, best practices, some free resources
• Gail Perry & Associates
  • Blog, newsletter, articles
  • Free downloadables
• Benevon
  • Free 17 minute video
  • Model Overview

Analyzing Nonprofit Data

• GuideStar
• National Center for Charitable Statistics
• Charity Navigator

Nonprofit News

• www.philanthropyjournal.org

2011 QENO Handouts

• Using Social Media, Vicki LaBelle and Autum Mihm | PDF
• Creating Your Social Media Strategy, Vicki LaBelle and Autum Mihm| PDF
• Volunteer Management, Melody Prevatte, Southeastern Community College | PDF
• Sample Volunteer Job Description, Melody Prevatte, Southeastern Community College | PDF
• Political Savvy, Advocacy & Lobbying for Nonprofit Health, David Heinen, NC Center for Nonprofits | PDF

2010 QENO Handouts

• What Should My Board Look Like, George W. Edwards | DOC
• Fundraising Handouts, Julie Rehder and Charles Long | PDF
• Getting Tough with your Board of Directors, Camilla Herlevich | PPT
• NCCLT Board Member Individual Plan, Camilla Herlevich | DOC
• Board Attendance Grid, Camilla Herlevich | DOC
• Board Self-Evaluation, Camilla Herlevich | outside link
• Grantwriting, Beth Gaglione | PDF
• Grantmaking Trends | PDF
• Foundation Recovery Likely Slow | PDF
• Companies Reinvent Giving for New Era | PDF
• Ready to Respond: Disaster Preparedness for Nonprofits, Jayne Mathews | PDF
• Brunswick County Volunteer Reception Plan | PDF
• Staying Connected: Using the Four Communication Methods | PDF
• NLP Communication Styles Assessment | PDF
• Crisis vs Strategic Planning, Don Skinner | DOC
• Motivating Your Board, Linda Lytvinenko | PDF
• Committee Utilization, Gloria Garton | PDF
• Board Recruitment,Tracy Wilkes | PDF
• Board Recruitment Strategies,Tracy Wilkes | PDF
• Board Recruitment: 10 Stop Signs, Tracy Wilkes | PDF

2009 QENO Handouts

• Wearing Multiple Hats as an Executive Director, Steve Spain | PDF
• Building Relationships Through Diversity, Frankie Roberts | PDF
• Board Membership Selection and Expansion, Reed Wallace | PDF
• What Keeps EDs Awake at Night, Tay Keong Tan | PDF
• Board Governance and Structure, Beth Ann Scisco  | PDF
• Target Marketing Talking Points, Suesan Sullivan | DOC
• Generational Quiz, Suesan Sullivan | DOC
• Generational Quiz Answers, Suesan Sullivan | DOC
• Generational Attributes, Suesan Sullivan | DOC