ITBulletin

New and Noteworthy

ITS Heard You! Coming Soon: TAC and ITS Request System Improvements

Thursday, June 01, 2017


Over the past year ITS gathered feedback from across the campus community regarding the ITS Request System.  Everyone's suggestions were considered in order to redesign a complete "overhaul" of the ITS Request System, one that we hope will better suit your needs.  After many revisions, additional feedback sessions, and even more improvements, ITS is happy to announce that the new and improved ITS Request System will be going live on June 16, 2017

The following changes were made to improve our ITS Request System:

  • New Service Categories & Descriptions
  • A Redesign of the TAC Homepage
  • Less Clicks!
  • Consolidated & more User-Friendly Services

ITS isn't stopping with just these enhancements! We will continue to improve the ITS Request System for our campus community. Over the next year we plan to improve the Knowledge Base as well as reduce the number of services, with even more enhancements to come in the future!

Your opinion is valuable to us and will help ensure that the ITS Request System not only works for you but also for your fellow Seahawks.  If you are interested in participating in a feedback session of the newly redesigned system please email frasek@uncw.edu.

Check out the new TAC Homepage and Service Categories:

New TAC Homepage:

New TAC Homepage Design

New Service Catalog Layout:
New Service Catalog Layout