student at TAC

Get Tech Help at the TAC

The Technology Assistance Center (TAC), UNCW's help desk, is available to answer your computing questions. Located in Randall Library, they provide assistance with connecting devices to the UNCW networks, accessing UNCW applications, general software/application support and basic troubleshooting. The TAC can provide information about UNCW technical resources, and they act as the point of contact for ITS. more...

New & Noteworthy

Banner Upgrade CANCELLED in anticipation of Hurricane Matthew

CANCELLED: ITS has been working with departments across campus to plan for a required Banner system upgrade, which will begin on Friday, October 7 at 5 p.m. and conclude by Monday, October 10 at 8 a.m. Please be aware that Banner/Hawkeye and SeaNet will be unavailable during this time. more...

Frequently Asked Clicker Questions

As the semester is well under way, we wanted to offer a helpful reminder on a frequently asked question we’ve been seeing. Several professors have come to us asking why they are seeing their student’s device register responses, and yet scores for that student are not uploading to Blackboard. The most likely issue is that the student has not fully registered and linked their turning point account. more...

Security Corner

Don’t be Fooled by Hackers: Tips for Identifying Email Scams

Please be on the lookout for suspicious emails in your Inbox, and don’t click on any links within them. According to the SANS Institute, if an email message contains any of the following phrases, there's a good chance it is a phishing scheme: 1) We need to verify your account information. 2) If you don't respond immediately, your account will be cancelled. 3) Click the link below to update your information. more...



Alex Aziz

Alex Aziz

Alex Aziz is a skilled Technology Assistance Center (TAC) student worker who has been employed by the TAC for just over three years. He began in March of 2012—during his freshman year—and is now a “veteran” student worker. As a veteran, Alex is a go-to person for other student workers. Bob Greene, the Technology Assistance Center and Services Manager notes, “Alex is a role model for other TAC student workers..." more...

Skillport Online Book of the Month

likeable social media book

Likeable Social Media, Revised and Expanded

How to Delight Your Customers, Create an Irresistible Brand, and Be Amazing on Facebook, Twitter, LinkedIn, Instagram, Pinterest, and More, Revised and Expanded Second Edition By: Dave Kerpen,Carrie Kerpen, Mallorie Rosenbluth,Meg Riedinger more...