The IT Security Office is charged with safeguarding the confidentiality, integrity and availability of all information processed, stored or transmitted using university electronic resources by:
- Providing comprehensive information security awareness and training
- Ensuring compliance with all federal, state and local legislation relative to information security
- Developing, promulgating and reviewing UNCW information security policies
- Conducting frequent information security inspections, audits and assessments
- Taking proactive measures in order to counter threats, vulnerabilities and cyber-attacks.
- Reviewing Disaster Recovery/ Business Continuity plans and testing them via drills and exercises
- Facilitating the ITSD change management program
- Conducting timely investigations and responses to computer security related incidents.
IT Security Assistance, Policies and Procedures
- Network and Data Security Policies
The IT Security Office is charged with ensuring the ongoing security and integrity of the university's computer systems, networks and data. This charge is detailed in the governing policy of this office. - To report a security problem, please call the TAC, 910-962-4357, or send an e-mail to TAC@uncw.edu
- Best Practices for protecting your computer and your personal information
- Best Practices and Hurricane/Storm Preparedness
- Computrace - aids in recovering stolen computers
How ITSD Protects You
Critical to the oversight of IT security at UNCW is the recognition of the function of an open campus which must maintain an IT environment that is supportive of the university’s academic mission.
The security official promotes campus security architecture, policies, standards and practices, including system configuration and management, network access, authentication and authorization, directory services, and data access, transmission and storage. This is done in collaboration with the functional areas working with these systems on a daily basis.
Parallel to these duties is the task of ensuring that the entire campus community -- including users, technical support personnel and decision makers -- is aware of current campus security practices, policies and issues.
Programs and Services
Security Services and Technologies
- Vulnerability Scanning Service - Remote scanning of campus computer systems to detect vulnerabilities.
- Network Monitoring - Watching for anomalous traffic and compromised systems on the campus networks.
- Client Security - Deployment of anti-virus and other security-related desktop system software for campus-wide use.
- Security Consulting - Assessing IT security in both central and college departments and assisting in development of local architectures and solutions.
Computer Security Incident Response
- Responsible for response to campus security incidents and threats including viruses, worms and other system compromises.
- The office assists with investigations initiated by UNCW police, the university auditor, University Counsel and other internal and external authorities.
- To report a security problem, please call the TAC, 910-962-4357, or send an e-mail to TAC@uncw.edu .
Zachery Mitcham, Information Technology Security Officer

910-962-3047
281 Hoggard Hall
Campus Box 5908
mitchamz@uncw.edu
Staff
LaTashia McCormick
Johnny Nipper
Steve Perry
Organization Chart for Information Technology Security (PDF)
Departmental KPIs 2009-10 (PDF)

