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IT Guidelines & Best Practices for Hurricane/Storm Preparedness

Best practices - Follow at all times

  1. Store your important files on SAMMY (Faculty and Staff) or TIMMY (Students). These are secure servers that are backed up nightly.
  2. For less critical data, backup your files onto a CD, DVD, flash drive or other device. This backup should not be stored with your primary machine but an alternate, safe (fireproof/ waterproof) location in the event your office suffers extensive damage.
  3. Your computer should be plugged into a UPS (Uninterruptible Power Supply) and not just a surge protector. These devices contain a battery that will provide you power for a short period of time and should be used at all times.

In the event of a hurricane/storm

  • Check UNCW's Emergency Information Web page or call the Emergency Hotline at 888-657-5751.
  • Secure all loose papers and files and remove from your desktop. Consider placing important papers under plastic and locking desk drawers.
  • Be sure to follow steps 1 and 2 under Best Practices above to be sure your data is secure.
  • Shut your computer down properly and unplug everything including your UPS and other peripherals.
  • Put all equipment at least two feet off the floor and as far away from the window as possible.
  • Cover and secure all electronic equipment with plastic. Trash bags can be purchased from Business Affairs at 910-962-2046 or 910-962-2045.

After the storm

  • When it is safe, return to your office to see if there is any damage.
  • If there is visible damage, do not plug in or turn on anything. Contact UNCW Business Affairs - Environmental Health&Safety as well as the Physical Plant 910-962-3100 and ask that someone come to your office to assess the damage.
  • If there is no visible damage, you may set your computer back up. If you are a faculty or staff member and need assistance reconnecting your office computer, please contact the Technology Assistance Center (TAC).
  • Check the ITS Systems Status & Availability Web page for status of systems.