The Department of Client Technology Services provides operational support and services to enable faculty, staff and students to use technology effectively.
Specifically, this department:
- Provides user support and technical services for initial incident reporting and resolution including problem tracking and escalation to other support units.
- Manages the operation of the Technology Assistance Center (TAC) and ResNet.
- Manages the onsite Dell Warranty Service Center.
- Supports special events.
- Manages Computer Operations.
Tamara Violette , Director
910-962-3805
123 Hoggard Hall
Campus Box 5636
violettet@uncw.edu
Staff
Daniel Beguhl Lauren Brunell Kevin Connington Kevin Farver Mark Grover Bill Hill Dali Hiltebeitel Ray Humphries |
George Kent David Kirk Robb Mann Brenda Matthews John McGee Melinda Miles Fredrika Miller Jim Moravansky |
Viet Pham Scott Piner Sam Salargo Shawn Stevenson Kenny Sumner Phoebe Tseh Kesha Williams |
Organization chart of the Department of Client Technology Services (PDF)
Departmental KPIs 2009-10 (PDF)
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