The ITS Request system gives faculty, staff and students the option of entering requests online.
- The user-friendly system has drop-down menus and prompts which help you fill out everything you need for your requests, and it uses the information entered to expedite your ticket to the appropriate technical resource.
- The system gathers important data which may eliminate the need for callbacks or ongoing emails.
- A new feature provides a user-friendly way to enter “access requests” (for access to a system, such as the Sammy file server, SharePoint, etc.) and get the requests approved via an automated process.
- You may log in and easily view the status of your tickets.
Access the ITS Request system at https://itsrequest.uncw.edu.