Get Tech Help at the TAC

The Technology Assistance Center (TAC), UNCW's help desk, is available to answer your computing questions. Located in Randall Library, they provide assistance with connecting devices to the UNCW networks, accessing UNCW applications, general software/application support and basic troubleshooting. The TAC can provide information about UNCW technical resources, and they act as the point of contact for ITS. More

New & Noteworthy

Scheduled Downtime Weekend: March 6 – 9

ITS is granted pre-approved scheduled downtimes to perform maintenance work on the campus networks and systems. These downtimes are scheduled in advance to minimize impact to the campus and allow everyone to plan accordingly. This quarter's scheduled downtime is March 6 – 9, from 5 p.m. on Friday through 8 a.m. on Monday. During this timeframe, all systems and services are subject to intermittent interruptions due to patching and rebootsMore

Quarterly Apple Bulk Quote for University Computers & Accessories – Deadline February 27

Each quarter UNC General Administration (UNC-GA) coordinates an Apple bulk quote for campuses that wish to order Macs* and other Apple software and accessories. In the past, this process has given each campus a discount of 6% - 10% beyond normal education pricing. Those interested in taking advantage of this opportunity for university purchases need to submit their information no later than Friday, February 27.More

Important Change in Adobe CS Licensing for University Owned Computers

Adobe recently announced that they will be discontinuing the sale of perpetual (unending) licenses for Creative Suite (CS) products. Beginning March 1, all of the CS products will move to cloud licensing* with 1-year subscriptions. While the latest Creative Suite version, CS6, will be discontinued on February 27, Adobe will continue to support it and provide security updates and patches. More

Security Corner

Social Networking Security Tips

As the popularity of social networking sites continues to grow, so do the security risks associated with them. Sites like Facebook, Twitter and Linkedin have become main targets for hackers. Because of the threat posed by cyber criminals, taking it upon yourself to secure your social networking accounts is of the utmost importance. Be sure to use strong passwords and keep your antivirus software up to date. More



kenny gasperson

Kenny Gasperson

Kenny Gasperson, a senior majoring in geosciences, began working for Information Technology Systems in Classroom Operations and AV Media in 2012, and according to Robb Mann, Manager of Classroom Operations and Special Events, “We are lucky to have Kenny. He is strongly customer service oriented and technology knowledgeable, which makes him a valuable and valued employee..."More

Skillport Online Book of the Month

Evernote for Dummies book

Evernote for Dummies, 2nd Edition

This book, by David E. Y. Sarna, is the ideal reference to help you take control of your life and get organized with Evernote. This handy guide makes it a breeze use Evernote to store, organize, and access practically anything, everywhere. More