Effective July 1, 2009
Electronic refunds will be issued directly from the University. Higher One will no longer be used to issue student refunds; however, students may choose to continue using Higher One’s banking services with their Oneaccount. Please contact Higher One for more information at 866-309-7454.
Students will need to establish a E-refunds profile on the E-bill site to receive any excess funds from loans, overpayments, scholarships and grant monies. Set up your E-refund account today to avoid future delays.
Secure and Confidential Profile
- Students must establish their profile in SeaNet/ E-bill.
- Log in with your student ID and 6 digit pin number.
- Select the E-refunds tab at the top of the page
- Enter your bank account information so that refunds can be deposited into your account electronically. Data entered in the profile is secure and confidential. The refunds are direct deposited into the checking or savings account that is specified.
- Bank account information is not stored on campus. It is secured offsite in a Payment Card Industry (PCI) compliant environment.
- All students receiving a Financial Aid refund need to set up direct deposit via our E-refund system.
UNCW is committed to making the new process an improvement and hope you will support us in this endeavor. Important information regarding student accounts is communicated via email; students are reminded to check their email frequently. Please contact the Student Account Services Office @ 910-962-4281 if you have any questions.
Contact Information:
Diana Greene - Refunds Issued 962-3035
Sissy Hendricks - Higher One Administration 962-3147
