Previous News - Paper Bills Eliminated
TEXT MESSAGING NOW AVAILABLE!!!
Student Accounts & Cashier Services is pleased to offer an additional notification method to inform you of important information regarding your student account. Students and Authorized Users may choose to receive a text message in addition to the emails sent to you regarding notification of a new E-bill statement or E-refund. You can elect this option by logging into SeaNet/E-bill and updating your personal profile with your mobile phone number and cell phone carrier. Once you’re setup you’ll receive a text message:
- Each time an E-bill statement is available.
- Each time a refund has been posted to your student account.
Charges are based on the text message plan with your mobile carrier.
The 2009-2010 rates for tuition and fees approved by the UNC Board of Governors are reflected in your July statements. Additional tuition rate increases are being considered by the NC General Assembly which could result in a change to the final tuition amount charged. Any adjustments to the tuition will be reflected in the September statement. Students and Authorized Users will be kept informed by e-mail when a final decision has been reached. We apologize for any inconvenience. Thank you for your patience and cooperation.
July 2009
Student Accounts and Cashiering Services has moved. We are now located in our brand new home in the Warwick Center.
Summer 2009 !!!
- Student Accounts will not have a pre-registration class drop during the summer sessions.
- Due to the University going to a part-of-term summer, Student Accounts will bill for both Summer I and Summer II on April 17 (& again on May 12). These charges will be due on May 19th. Students are expected to pay for both summer sessions or will have their full summer course load dropped. Fall classes will not be dropped at this time.
- Students are not eligible for a Financial Aid refund until they have taken 6 summer hours. Financial Aid students taking 3 credit hours in summer I and 3 credit hours in summer II will not have their classes dropped for summer I non-payment. Student Accounts and Financial Aid will coordinate to identify and hold such students as the Financial Aid will post to the student’s account at the beginning of summer II. If applicable, refunds will be given to the students at that time.
- Summer II registration will be shut down from May 19 – May 26.
Coming July 2009 - E-refunds !!
Student Accounts and Cashiering Services – New Refund Process !
E-Refunding Profile Set-up begins March 1, 2009 set it up before July 1, 2009.
Effective July 1 electronic refunds will be issued directly from the University. Higher One will no longer be used to issue student refunds. Students will need to establish a profile to receive any excess funds from loans, overpayments, scholarships and grant monies.
Secure and Confidential Profile
Beginning March 1, 2009 students may establish their profile by visiting the Student Accounts website at http://www.uncw.edu/studentaccounts.
- Select E-bill
- Select the Refund Tab
- Enter your bank account information so that refunds can be deposited into your account electronically. Data entered in the profile is secure and confidential. The refunds are direct deposited into the checking or savings account that is specified.
- Bank account information is not stored on campus. It is secured offsite in a Payment Card Industry (PCI) compliant environment.
- All students receiving a Financial Aid refund need to set up direct deposit via our e-refund system.
UNCW is committed to making the new process an improvement and hope you will support us in this endeavor. Important information regarding student accounts is communicated via email; students are reminded to check their email frequently. Please contact the Student Account Services office @ 910-962-4281 if you have any questions.
PAPER BILLS ELIMINATED EFFECTIVE SPRING 2009 TERM
The University of North Carolina Wilmington Student Accounts and Cashiering Services Office is pleased to announce the TouchNet E-bill Payment system. Due to the successful implementation of UNCW E-bill this fall, UNCW will stop sending paper bills for University charges starting with the 2009 Spring semester billing. Students and parents will now be required to use the new E-bill system to view charges, print bills, and make online payments..
TouchNet Information Systems, Inc. provides colleges and universities with innovative software and services that will help UNCW meet the growing needs of our students for faster, more secure and efficient billing, refunds and payment plans. Phase I of our project has been implemented.
E-billing features include:
- Authorizing access to parents, grandparents, and others
- The ability to check your balance 24 hours a day, seven days a week.
- Make payments
- View payment history as well as print previous and current bills
- Store payment methods for quick and easy payment access
The benefits of being an authorized user and using the new system include e-mail notification when charges are posted and bills are due. There will be no more worrying about your payment arriving through the mail on time as payments post to the account immediately. You can even set your bills up to be paid automatically at a future date. Last but not least, you can view and/or print your statement immediately.
UNCW is committed to making the new process an improvement and hope you will support us in this endeavor. Please contact the Student Accounts and Cashiering Services Office at (910) 962-4281 if you have any questions.
