- With the online ITS Request System, faculty, staff and students can choose to enter a help ticket which will go directly into our system. ITS Request System FAQs here.
- You may also email or call the Technology Assistance Center (TAC) explaining your issue. Email firstname.lastname@example.org or call 910-962-HELP(4357).
Project requests are required for major application enhancements or modifications, and for the development (or purchase and implementation) of new applications. We use TeamDynamix for project management and requests.
- To enter an ITS project request, go to the project system here and choose ITS Project Request. (Sign in with your UNCW username and password.)
- If you need help submitting a project request, view the knowledge base article here. (Sign in with your UNCW username and password.)
- For future reference, you can also find the link to the project request system in our IT Service Catalog at www.uncw.edu/its (Support Systems > Project Management).
- Department or Program Websites: To start a project for a new website or to redesign an existing site, fill out the Website Project Request form.
- Faculty or Staff Personal Websites: Send a request to have your personal folder set up to the Technology Assistance Center (TAC). More information about personal websites
- Student Personal Websites: Every student that has an active e-mail account already has a personal Web folder on the STUDENT Web server. How to publish to your personal website
- Student Organization Websites: To request Student Organization Web space, fill out the Technology Request Form (online submission). (Check the "Web Space/ Folder" box.)
- A/V, Lighting, Sound and Video Services: Our Special Events group offers several different packages for assisting with your events. View a price list and request their services.
- Equipment Checkout: ITS has a limited number of laptops, projectors and screens that can be checked out for events. To request the loan of equipment please see the Special Events Calendar, click on "Equipment Loan" and fill out the Equipment Loan Request form. View more details on equipment checkout.
To request video conferencing, streaming video and classroom capture, see the Distance Education & Video Network Services site.
To request an iTunesU site, fill out this online form.