phone with UNCW logo on screen

Phone Help

Dialing Assistance / Operator Services

  • On-campus: dial 0
  • Off-campus: dial 910-962-3000

Assistance with Programming, Features & Purchasing

  • Contact Yvonne Brown at 962-4019

Service / Repair Requests

Before calling for a repair, test all of your telephone equipment with a known working number. If your equipment works correctly, there may be a problem with your telephone number. If the problem is in your equipment, you must arrange for repair or replacement of the equipment.

UNCW Networking and Communications will repair university-owned lines and equipment at no charge, but a fee may be assessed for user-caused damages. Please check your equipment carefully before calling for repair.

Repair Contact Information:

  • Dial 0 during normal business hours (8 a.m. to 5 p.m.)
  • Dial 910-962-3028 after normal business hours (5 p.m. to 8 a.m.)
  • Visit our Service Catalog

Report Harassing Calls

If you receive a harassing or threatening call, contact the University Police:

Emergency: Dial 911 from any UNCW extension, including courtesy phones

Non-emergency: On campus dial 2-2222 Off campus dial 910-962-2222