Computrace/Lo-Jack Overview

Computrace (for organizations) and Lo-Jack (for individual purchases) are programs by Absolute Software that assist with the recovery of stolen computers. Absolute Software is so confident about their product that they guarantee up to $1,000 per system if a computer can't be recovered.

Computrace for University-Owned Systems

Computrace is a silent, background program that assists with the recovery of stolen computers. IT Security can request that certain file types be deleted if a stolen machine is known to have confidential data. All new UNCW computers are required to come with a 5-year Computrace license. This includes all manufacturers, regardless of funding source.

  • Dell Computers listed in the uShop punch-out all come with Computrace.
  • If you are purchasing any other computer, including tablets (iPads are the only tablets that do not require Computrace), you will need to order a Computrace license. To do so, go into the Dell punch-out in uShop and scroll down to select Computrace. **Do not search the Dell online catalog but just select from the list.

To report a stolen / missing university computer, contact the University Police.

Lo-Jack for Personal Purchases

Lo-Jack tracks, locates and recovers stolen computers. Absolute Software is so confident in their product that they guarantee up to $1,000 per system if a computer can't be recovered. Faculty, staff and students who wish to order Lo-Jack for their personal computers can either purchase a 4-year Student Edition license from B1NAR1ES for $85 (best deal) or can order directly from Absolute Software. The Student Edition is comparable to the Premium Edition on Absolute Software's Web site.

FAQs on the Absolute Software website.